Your data

Delete your account & data

You can erase your Legacy XI account and everything attached to it yourself, from inside the game, without asking us and without waiting. If you no longer have the app installed, email us and we will do it for you.

Applies to Legacy XI · com.rsclabs.legacyxi · Published by RSC Labs

Option A · In the game

Three taps, immediate

Step 1: Open Legacy XI and go to Settings
Step 2: Open Account, then scroll to Danger zone
Step 3: Press and hold Delete account and confirm
Result: Your cloud profile is deleted immediately and the app returns to a fresh state

The press-and-hold is deliberate: it is the only irreversible action in the game, and we would rather you did not trigger it by accident.

Option B · By email

If you have uninstalled

Write to: rodrigo@rsclabs.net
Subject: Account deletion request
Include: The email address you signed in with, and your in-game team name if you set one
Verification: Send from the address the account uses, or reply to our confirmation, so we do not delete someone else's account
Timeline: Completed within 30 days; in practice within five business days

Email a deletion request

What is deleted

Everything tied to your account

Your account record and the sign-in identifier and email address attached to it
Your game profile: progress, collected cards, star balance, streaks and statistics
Any run in progress, and your saved formations and squads
Your display name, flag and entries on public leaderboards and daily challenges
Device and installation identifiers associated with the profile

What may remain

Only what the law requires

Purchase records. Google Play holds your transaction history independently of us, and we keep the minimum accounting record of a sale where tax law requires it. These records are not linked to gameplay data.
Aggregate analytics. Anonymised, non-identifying counts already folded into product metrics cannot be traced back to an individual and are not removed.
Backups. Deleted records may persist briefly in encrypted infrastructure backups before those backups expire on their normal rotation.

Deletion is permanent. There is no recovery window and no way for us to restore a deleted profile — including paid entitlements attached to it. Entitlements bought through Google Play can usually be restored on a new account by signing in with the same Google Play account; write to us if they do not reappear.

Just want to stop playing?: Uninstalling the app leaves your cloud profile intact, so you can come back later. Only the deletion flow above removes it.
Guest players: If you never signed in, there is nothing stored in the cloud to delete — clearing the app's data or uninstalling removes everything.
Other privacy requests: Access, correction and portability requests go to the same address. See section 9 of the privacy policy.
Revoking Google Sign-In: You can also remove our access from your Google account permissions page. That stops future sign-in but does not by itself delete the profile we hold — use one of the two options above for that.